WELCOME TO CCS DETENTION SOLUTIONS
Our talented team is committed to providing the absolute best professional services to our clients. Our exceptional engineering resources, technology partners and advanced development and support tools allow CCS to deliver and install quality, reliable, site-specific solutions that meet and exceed the needs of our clients. We customize our hardware, software and service offerings based on the specific needs of our clients, ensuring the results they deserve. We value family, health, integrity, honesty, empowerment, teamwork, and customer focus. Let us serve you.
ABOUT CCS
DETENTION SOLUTIONS
Our mission at CCS is simple: to provide high-quality professional services to our valued clients. Our team goes above and beyond to cater to each client’s specific needs. Through open collaborative communication and exceptional service, we hope you’ll find what you’re looking for with our Detention Systems and Service offerings. “Our customers buy from us not because of how much they know about our products and services, but because of how much we know about their business and our ability to help solve their problems while contributing to the overall safety, efficiency, and solvency of their operations based on the automation solutions delivered.”
For more information or general inquiries, get in touch with us today.
PROFESSIONAL SERVICES
CCS is dedicated to providing high quality, professional services to all of our clients. Technology along with associated support services plays a critical role in Detention Facility Operations Management and Control activities. We believe that technology coupled with strong professional support services should provide the means for your team to easily and reliably complete their daily work in a safe, efficient, and effective manner with confidence. We work in partnership with our client’s project managers, engineers, technicians, and operators to provide technology solutions and associated services that meet our clients' specific needs including but not limited to, design, build, installation, system integration, training, handover, and maintenance support. We strongly believe this Customer-Centric approach to business coupled with our advanced skillsets will deliver superior quality products and services to build long term relationships with our clients focused on the success and prosperity of both of our organizations over the long term.
Detention facilities are increasingly using technology to manage and control operations in an environment of increasing the population of inmates using a limited number of officers. Organizations use technology to help close the gap between the rising demands they face and their limited resources. CCS utilizes only the highest quality, state-of-the-art hardware and software products coupled with our skilled personnel with years of hands-on industry experience and extensive training with the support of our exceptional technology partners, to meet the specific needs of each client. The result is a solution that our clients can trust CCS to engineer, install, integrate, educate, and service in a timely and efficient manner.
The Automation process can include all or a portion of the functions outlined below:
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PLC Logic and HMI Touchscreen Control systems
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Door and Gate Locking and Control
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Alarm Management
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CCTV Surveillance, Recording, Archiving
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Intercom Communications
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Access Control Card, Biometric, System
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Perimeter Security
We have the experience and skills necessary to tackle just about every type of job that comes our way. With CCS, clients know exactly what to expect - professionalism, efficiency, and exceptional results.
ON-SITE AND REMOTE SUPPORT
CCS is committed to being part of our client’s team working towards a common goal, especially when it comes to service. Detention facilities are a 24 hour a day, 7 days a week operation in a highly secure environment where safety and security of both deputies and inmates are paramount. Our CFSS – Customer Forward Support Services provide a variety of levels of support to meet your site-specific needs:
• Bronze, Silver, Gold and Platinum
We also provide additional services to augment the features of standard services:
• Remote support
• Augmented Intelligence Platform
• IaaS
• Customer Portal
You can count on CCS to be professional, timely, efficient and make sure you’re satisfied every step of the way.
Detention Audio Recording Console (DARC)
Today’s Detention facilities require logging of all management and control system events for subsequent analysis and use in administrative and operational matters to meet safety, security, and operational performance requirements.
There has been an increasing demand within the Detention management and control functions for supporting documentation associated with audio communications via the detention intercom communication system. The Detention Audio Recording Console (DARC) from CCS can easily be added to the detention control system to record audio and provide a historical record of all intercom traffic. Whether you need to record the audio track of an intercom conversation related to an incident for evidence purposes or wish to review your detention personnel intercom communication activities for adherence to policy, performance review and/or ongoing training, DARC provides the tools needed to integrate intercom recording to your detention control system data retention capabilities.
Jail Upgrade and Modernization Program (JUMP)
JUMP is CCS’s Jail Upgrade and Modernization Program that provides a professional look at the current status of the technological components utilized across your facility’s Management and Control infrastructure. This holistic assessment is designed to help your organization understand the current condition of the technology and how it is affecting your more pressing operational issues. Whether these operational issues have been brought on by aging or failing and/or obsolete facility security, automation/control equipment, and systems, or poor implementation and integration work, the JUMP process will identify the issues and the corresponding actions that should be taken.
Improve the safety, security, and operational aspects of your operation by addressing the effects of faulty and poorly configured operations and control systems on your critical functions within the jail complex. Leverage the CCS JUMP program and allow our team to work with your team to improve the operational environment within your facilities and contribute to a more robust, reliable, and SAFE environment for every individual that passes through your facilities.
